General Terms and Conditions for Consumers

    9.1 For all items offered in the ATH Technik online shop, the statutory warranty rights apply to private consumers.
    9.2 Complaints regarding defective or incomplete delivery must be made to us, in the case of obvious defects without undue delay,
         to be notified in writing at the latest within 6 working days of receipt of the goods. Likewise prior to installation or further processing.
         or resale, the defects must be notified to us in writing. The buyer must make complaints regarding transport damage
         to be asserted directly opposite the transport company, at the latest within 48 hours.
   9.3 We provide a warranty for our deliveries and services exclusively and solely for the following provisions:
     9.3.1 For non-insignificant defects, we shall, at our discretion, provide a replacement delivery, rectification, or issue a credit note,
              in any case, we can freely dispose of the rejected goods at our discretion. Only in the event that a
              remedial work or replacement delivery cannot be made or has failed, the buyer has the right to cancellation
              of the contract or to a reduction of the purchase price. In the absence of the agreed quality, the statutory provisions shall apply,
              however, our liability is limited to the damage that our assurance was intended to protect the buyer against.
              Further claims are excluded unless we are guilty of intent or gross negligence. For a replacement delivery
              does this mean the delivery time originally offered for the new procurement is expressly agreed, but if this takes too long for the purchaser,
              he can withdraw from the contract. He thereby expressly waives claims for damages of any kind. 
     9.3.2 Information that we have published in our online shop about the delivery and service item or in tables to the purchaser
             sent, or write by email or in the offer, or in the intended purpose (e.g., weights, utility value, hardness, dimensions, material)
             merely represent descriptions or labels and not an agreed-upon quality, they are only guideline values. Only if expressly
             guaranteed in writing, these properties apply. The same applies to the purchase by sample, where the properties of the approved sample apply.
             sample or the approval sign. Insignificant deviations from previous deliveries, samples, or other information do not justify,
             as long as it does not significantly impair the functionality presupposed by the contract, no claims shall arise for the purchaser. Unless
             Unless otherwise agreed, customary deviations (e.g., in weight, color, finish, quality, thickness, size, material) remain reserved, provided that
             otherwise agreed.
     9.3.3 The following are considered defects for which we are not responsible:
       9.3.3.1 Improper handling or use by the purchaser or third parties (e.g., improper use, non-
                    proper use or installation, excessively long or incorrect storage
       9.3.3.2 Incorrect or other use of the delivery item than contractually or customarily intended
       9.3.3.3 Use of improper external resources
       9.3.3.4 Defectiveness of the place of use
       9.3.3.5 Modifications made by the buyer to the delivery item
       9.3.3.6 If the buyer has not complied with the regulations regarding the handling, maintenance, and care of the purchased item (e.g., operating instructions).
     9.3.4 Only insofar as intent or gross negligence is attributable to us, our employees, or vicarious agents, shall we be liable, insofar as
              without prejudice to any other limitations of liability in these terms, for claims for damages of any kind, including for fault in
              conclusion of the contract, tort (§§ 823 ff. BGB [German Civil Code]), and breach of contract. In any case, our liability is limited to
              damage typically occurring and foreseeable according to the intended use. In this regard, we can demand that, in accordance with the principle of good faith,
              the nature, duration, and scope of the business relationship as well as the unit value of our goods must also be appropriately taken into account. Also for the
              For the execution of trials and our verbal and written consulting, this liability regulation applies. The purchaser of our goods is obligated to,
              verifying the suitability of our goods for the intended purpose, for which we assume no liability whatsoever.
      9.4. For electric vehicles, the following rule expressly applies: We provide the parts during the warranty period, the buyer carries out the installation themselves or, if they cannot do it themselves, the buyer bears the costs for the installation. Wear parts such as tires, rubber parts, plastic parts, or brakes are not covered under warranties.
9.4.1 A warranty period of 6 months applies to rechargeable batteries.
9.4.2 The warranty claim expires in the following cases:
              – if driving is no longer possible due to your own manipulation or errors
              – the vehicle is dismantled by unauthorized persons
              – using an incorrect charger
              – missing proof of purchase date and seller
              – Water contact, extreme temperatures, whether cold or heat
              – Contact with chemicals
              – Damage to the electrical system caused by water or frost
              - Force majeure events (e.g., flood, lightning, earthquake)
              – if the vehicle is resold. The warranty claim belongs solely to the buyer,